204 views
0 comments

I like to use the self serve checkout and I always bring my own reusable bags. When I start checkout I press 'use my own bag' and then 'one bag' and, then the process comes to a halt.

The system locks up and a clerk has to come and reprogram so I can proceed. Sometimes this happens quickly and sometimes it is quite a while. I am uncomfortable because soon those in line behind me start to comment as they are in a hurry to checkout. It seems like a deterrent to sustainable practices like bringing your own reusable bags (instead of using more plastic or paper).

I don't understand why this happens every time I shop if the computer is programmed to accept using your own bags.

Please make checkout easier for those of us who want to use their own shopping bags. I shop in Lakewood, Ohio.

Reason of review: Order processing issue.

Preferred solution: Let the company propose a solution.

Location: Lakewood, Ohio

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Giant Eagle Reviews

  1. 66 reviews
  2. 51 reviews
  3. 52 reviews
  4. 29 reviews
  5. 12 reviews
Giant Eagle reviews