Giant Eagle
Reviews and Complaints
Your online service trying to change a password
Horrible service, *** entitled attitude
So fast at checkout and didn’t take our coupons off
This site bad too
Really gone downhill
Nada Peperoni rolls
Gift Card Website Support--Worst Customer Support
- No return call from customer service
Preferred solution: FIX THE WEBSITE AND RETURN MY CALL!!!!!!
Failed to follow basic health code, or care for employee hea
Piece of s$$t
No Hand Baskets
I have never heard of a grocery store that doesn't carry hand baskets... The Giant Eagle here in Penn Hills on Rodi Road should be ashamed of themselves...Are they trying to do some type of psychological warfare where as if you go in and only want a few items, you have to get a shopping cart instead, so you will buy more products...Not!!!!
A few weeks ago they only had one hand basket, now they don't have any!!! What's the deal?
Are they running out of money and are they so expensive that the store can't afford to purchase more???? Aldi as well as the Dollar Store here I come!!!!
Preferred solution: Let the company propose a solution
ATTITUDE!!
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Verified Reviewer | Finleyville, PennsylvaniaStore 667
I recently moved to Pittsburgh from a place that’s closest grocery store was a Wegmans, so I didn’t have a Giant Eagle card. When I told the cashier I was met with a scoff from her, as well as a customer behind me.
Instead of offering to sign me up.. she starts yelling to the three workers, standing by watching, for her courtesy card. Instead of showing disgust that I was unaware I needed a Giant eagle card to check out, your cashier could’ve signed me up as one of the other ladies opened up a second line.
Truly amazed at how awful the customer service is, as well as just overall common decency. I’m new to the area, I had a full cart of groceries to pay your establishment for, and I also have been working in customer service for years.
Poor service and bad MGRs.
Feeling ripped off
Terrible customer service in Grove City Ohio
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In case you haven't noticed, we have been in a pandemic all year. Those hand baskets and carts have to be sanitized every time someone touches them. It's hard enough to keep all the carts done, no store is using the baskets now because they don't have time to gather them from wherever people decide to set them down and leave them and make sure they have been sanitized before someone else picks them up.
Hey Dr. *** as in “Doctor” specializing in Ignorantly Retail Psychology, Aldi doesn’t have hand baskets either!Best of luck!