I've been shopping at Giant Eagle (one store in particular), for 17 years. And what I have noticed recently (and, they are going to lose a portion of my business because of it), is "Big Time Attitude." In one department in particular. I won't articulate it completely...Read more
Olive T. At the Get go gas station in Crafton Ingram plaza has a terribly horrible attitude and customer service skills. I went to buy cigarettes, I asked to Marlboro ice and she grabbed Marlboro lights, no big deal simple mistake so I repeated Ice she replied with a...Read more
So Giant Eagle located within Butler Commons plaza decided it was a good idea to use industrial strength bleach to rid of mildew/mold after it was discovered while replacing some of the coolers. Which is what you are supposed to do, but you are also supposed to close...Read more
I have never heard of a grocery store that doesn't carry hand baskets... The Giant Eagle here in Penn Hills on Rodi Road should be ashamed of themselves...Are they trying to do some type of psychological warfare where as if you go in and only want a few items, you have...Read more
I have purchased e-gift cards on Giant Eagle's website several times with no issues. This saves me a tremendous amount of time. However, there must have been maintenance performed on the website because I have not been able to purchase an e-gift card on Giant Eagle's...Read more
I didn't like
- No return call from customer service
you see spills all over not cleaned up, not even floor wet sign pallets out on the floor in the evening hours. It makes hard to get around them. Over the past 10 years it seem to me GE don't care about the service it all about the money. Very sad to say i wish Krogers...Read more
Waited 30 minutes in line with only 2 customers ahead of me. (And one just had a hand basket, like me) The cashier had one problem after another. I complained once at the 20 minute point to the person running the floor but no other line was opened. Why I didn’t just...Read more
I have a problem with Giant Eagle on Frankstown Road in Pittsburgh when I purchase an item and the item ends up not in my bag. They either steal it or put it in another shoppers bag and I end up going all the way back to the store just to explain what happen which...Read more
Giant Eagle - Bad manger
I went to the get go on braddock ave. The manager was very rude. She took my money and didnt want to give me my change. I handed her a $20 for$10 in gas. She kept my change and argued that I only gave her a $10. I said I was going to report her. I didnt get her name. She was extremly rude.
Giant Eagle - Annoying loud music.
The Giant Eagle in Hermitage, PA used to be a peaceful place to shop. Now they play loud, modern music and you cannot think. Even the employees I speak to, and especially the Pharmacy, say it is terrible. The pharmacist actually could not hear my questions over the sound of the music.
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